SALES & MARKETING
Attract the right guests for your hotel
Marketing and sales strategy
Sales and distribution audit
Optimising OTA and agency relationships
Sales FAM trips, events and training

REVENUE MANAGEMENT AND DISTRIBUTION
Maximise your revenue opportunities
Hotel health check
Revenue management and distribution strategy

TECHNICAL SOLUTIONS
Choose the right technology for your business
Technology audit
PMS, channel manager, and booking engine research and implementation
Tool optimisation

GUEST EXPERIENCE
Meet and exceed guest expectations
Customer journey review from booking to check out
Mystery Guest service
Service and offering report

STANDARDS
Improve your service and empower your team
Room division internal procedures review
Recommendations report