PACKAGES
I also provide a series of simple one-offs or once-a-year packages to help address specific objectives and limit consultancy costs, including:
PMS IMPLEMENTATION OR OPTIMISATION
Having implemented the Mews PMS for several boutique hotels (particularly in Italy), I know that system very well but can also help with the PMS of your choice, but also any booking engine, channel management tools or POS you might need assistance with. Tasks include:
assessment of your current technological tools, requirements and imperatives
researching the right PMS/BE/POS for your hotel or assessing your current use of your existing tools
contractual discussion with chosen software suppliers
implementing or overseeing of implementation steps, providing additional support and training to your team
From £3,000, excl. VAT per month, ideally over a 3-month’s period
HOTEL SALES HEALTH CHECK
If you want to review and improve your sales strategy I can provide a once-a-year package including:
assessment of current sales channels
target market analysis
understanding key challenges
travel partners profiling: know who to target
developing a plan to maximise sales opportunities
One-off fee from £6,000 total, excl. VAT, and onsite visit, 3-month plan
GUEST EXPERIENCE REVIEW
I can help connect your brand and offering to produce a meaningful and valuable experience
Room amenities
Overall hotel experience
Brand positioning
Mystery guest
Reservation process
Communication with guests
One-off fee, from £2,000 total, excl. VAT and reimbursement for overnight stay, 2-month plan
NEW HOTEL OPENING
If you have a new hotel project I can provide a framework to take you from concept to launch
business plan
conceptualisation, brand strategy and positioning plan
marketing and sales strategy and implementation
operational and service targets
teamwork flow and analysis
systems and connectivity - assess technology requirements to help select and implement PMS, POS, channel management tools and booking engine
room revenue strategy: devise room categories and rate plans
collateral, photoshoot and video content
communications, web and social media strategy
pre-opening PR planning, story creation, media targeting and outreach
on-property programming
sales fam trip and event
media stays
Priced upon request, 18 months’ plan recommended including pre and post opening phases.